These are tours open to the public and organized by Pursuit Adventure & Travel. These include adventures lasting from a few hours to multiple days.
General Terms & Conditions
Fares, Prices and Availability
All fares and prices quoted are subject to availability. Prices are subject to change until a booking is confirmed and the deposit or payment is received. Adventures can be withdrawn without notice. Availability is not confirmed until a deposit or payment has been received and confirmation is provided by Pursuit Adventure & Travel.
Payments & Cancellations
Payments can be made online through Paypal, using pre-paid Ticket to Ride or at the bus by cash or credit card.
For regularly scheduled day trips, payments are non-refundable but a credit will be offered for a future trip if cancelled a minimum of 24 hours prior to departure. We reserve the right to require pre-payment on all day trips.
For adventures including overnight stays a deposit of approximately 20% per person is required at the time of booking (actual deposit will vary, check the specific adventure for deposit details). The balance is required a minimum of 30 days prior to departure unless stated otherwise for a specific adventure. In the case that the balance owing payment is not received 30 days prior to departure your booking will be cancelled and no refunds will be issued. Payment is due upon booking for all adventures departing within 30 days. Cancellation up to 31 days prior to departure will forfeit the deposit. Cancellations within 30 days of departure will forfeit the full amount. There are no fees to change guest however.
Pursuit Adventure & Travel reserve the right to cancel tours if insufficient bookings have been received prior to departure. In the event that a tour is cancelled by us for this reason, confirmed bookings will be offered an alternate date. If no suitable alternate date is found, they will receive a full refund.
In certain circumstances Pursuit Adventure & Travel or its suppliers may require changes to the services they provide. These changes may apply to adventure dates, prices, inclusions, coverage, age requirements or other parts of the adventure and Pursuit Adventure & Travel reserves the right to cancel, change or substitute any service, tour, ticket or product that you have booked at any time for any reason. Where feasible, advance notice will be provided to allow for amendments and changes to the booking. If you are dissatisfied with the alternatives offered, you are entitled to a full refund of the original purchase price for the unused adventures.
Pursuit Adventure & Travel is not responsible for any additional costs associated with delays due to situations outside of its control, such as weather conditions or highway closures.
Vouchers and Ticket to Ride
For some activities you will receive a personalized Pursuit Adventure & Travel voucheror Ticket to Ride. You must provide the original Pursuit Adventure & Travel voucher or Ticket to Ride in order to redeem your adventure. Those bookings cannot be honored or redeemed without presenting a valid voucher.
Your voucher and Ticket to Ride can be confiscated and immediately cancelled without refund if it has been altered, if the information does not match your Photo ID or if fraud is suspected.
Passenger or Itinerary Change
All passenger or itinerary change request must be made by phone or email.
For day adventures, you can change the passenger name & information or transfer your booking to an alternate adventure up to 24 hours prior to departure at no cost.
For overnight adventures, you can transfer your booking to an alternate adventure up to 30 days prior to departure at no cost. You can change the passenger name & information up to 15 days prior to departure at no cost. Passenger name and information changes within 14 days of departure, if authorized by Pursuit Adventure & Travel, will incur a $30 administration fee.
If you make changes to passenger or itinerary you may incur additional fees based on the availability, pricing of the alternate adventure chosen, change of occupancy or any other fees charged by Pursuit Adventure & Travel suppliers.
Discount and special offer pricing may be forfeited if you make changes to passengers or the itinerary after booking.
Certain adventures, tickets and activities cannot be changed due to requirements of Pursuit Adventure & Travel suppliers. All changes are based on availability and Pursuit Adventure & Travel cannot guarantee the success of any change request.
Most adventures offer varying rates based on room occupancy. All participants sharing a room must be included in the same booking to take advantage of these rates.
Passports, Visas & Insurance
It is the responsibility of all passengers, regardless of nationality and destination to check with the appropriate consulate for current entry requirements. As entry requirements can change without notice, Pursuit Adventure & Travel recommends that you re-check with the appropriate consulate closer to the departure date.
Pursuit Adventure & Travel strongly recommends that you obtain a comprehensive Travel Insurance Policy prior to departure. If you cancel your trip or significantly alter the travel dates many policies will reimburse the cost of cancellation fees and related expenses.
A one time $40 charge will be applied to all returned cheques. Returned payments may result in your booking being cancelled without refunds.
GST, Tax and Fees
Unless otherwise stated, GST is not included in our prices. All park fees, tourism levies on accommodation and room taxes are included.
Tour participants are responsible for any damages or incidental charges to accommodation properties and for any damage to equipment while on our tours. All participants are responsible to provide a credit card deposit to the accommodation provider at check-in. Please contact us for more details.
All participants must sign a waiver prior to departure. Additional waivers for specific activities may be required by third parties.
Unused Activities, Modifications & Amendments
The adventures are based around travel which can involve risk and be unpredictable. Pursuit Adventure & Travel cannot guarantee departure or arrival times. Weather and conditions may also change quickly, resulting in activities being substituted or cancelled. Road closures may also lead to tours being cancelled or rerouted. All adventures are sold as a package and, except in the case of some add-on activities, cannot be separated into individual components for refunds.
Pursuit Adventure & Travel reserves the right to terminate a client's participation in any activity or tour when he/she engages in behavior that is deemed by its employees to be unsafe for any of the participants (including oneself), causes damages to our property or the property of our suppliers, refuses to sign the required waivers and/or is acting in a way that prevents the other participants from enjoying their tours. In the event that participation is terminated no refunds will be issued and the participant will be responsible for all costs associated with its return to the departure point.
Pursuit Adventure & Travel guides must be notified of all injuries while on tour (whether they happened during a guided activity or not). When required, the guides will assist EMS or the facility's first aid provider. An ambulance will be called if transportation to a hospital is required. The guides will arrange a pickup from the hospital on the way home if possible. If a longer stay is required, the guides will be available to make arrangements for lodging and transportation but the guest will be responsible for all costs associated with these arrangements.
Please contact us if our services did not meet your expectations. Refunds will only be issued at Pursuit Adventure & Travel's discretion, based on written communication received.