These are packages consisting of accommodation and activities available to independent travelers.
General Terms & Conditions
Fares, Prices and Availability
All fares and prices quoted are subject to availability. Prices are subject to change until deposit or payment is received. Adventures can be withdrawn without notice. Availability is not confirmed until a deposit or payment has been received and confirmation is provided by Pursuit Adventure & Travel.
A minimum 20% deposit per person is required at the time of booking (actual deposit will vary, check the specific adventure for deposit details). The balance is required a minimum of 30 days prior to departure. In the case that the balance owing payment is not received 30 days prior to departure your booking will be cancelled and no refunds will be issued.
Payment is due upon booking for all adventures departing within 30 days.
You will receive a personalized Pursuit Adventure & Travel voucher for most adventures booked. You must provide the original Pursuit Adventure & Travel voucher in order to redeem your adventure. Your booking cannot be honored or redeemed without presenting a valid voucher.
For security reasons, you may be required to present a valid Photo ID when redeeming the voucher. This is done to help prevent fraud. If the adventure is purchased as a gift, or for another person please advise us at the time of booking.
Your voucher can be confiscated and immediately canceled without refund if it has been altered, if the information does not match your Photo ID or if fraud is suspected.
The following policy applies:
- Cancellation 30+ days prior to departure will result in the deposit being forfeited.
- Cancellation within 30 days of departure will result in the full amount being forfeited.
- Cancellation charges are calculated from the day cancellation is received by email or fax.
Each situation is unique but unfortunately there are no exception to these charges.
In certain circumstances Pursuit Adventure & Travel or its suppliers may require changes to the services they provide. These changes may apply to adventure dates, prices, inclusions, coverage, age requirements, etc and Pursuit Adventure & Travel reserves the right to cancel, change or substitute any service, tour, ticket or product that you have booked at any time for any reason. Where feasible, advance notice will be provided to allow for amendments and changes to the booking. If you are dissatisfied with the alternatives offered, you are entitled to a full refund of the original purchase price for the unused adventures.
Pursuit Adventure & Travel is not responsible for any additional costs associated with delays due to situations outside of its control, such as weather conditions or highway closures.
Guest or Itinerary Change
Local requirements vary on the guest information we must provide to our suppliers. Pursuit Adventure & Travel will provide all the information you provided that is required by its suppliers.
All guest or itinerary change request must be made to our customer service representatives.
For day adventures, you can change the guest name & information or transfer your booking to an alternate adventure up to 7 days prior to your vacation at no cost.
For overnight adventures, you can transfer your booking to an alternate adventure up to 30 days prior to departure at no cost. You can change the guest name & information up to 15 days prior to departure at no cost. Guest name and information changes within 14 days of departure, if authorized by Pursuit Adventure & Travel, will incur a $30 administration fee.
If you make changes to guests or itinerary you may incur additional fees based on the availability, pricing of the alternate adventure chosen, change of occupancy or any other fees charged by Pursuit Adventure & Travel suppliers.
Discount and special offer pricing may be forfeited if you make changes to guests or the itinerary after booking.
Certain adventures, tickets and activities cannot be changed due to requirements of Pursuit Adventure & Travel suppliers. All changes are based on availability and Pursuit Adventure & Travel cannot guarantee the success of any change request.
Passports, Visas & Insurance
It is the responsibility of all passengers, regardless of nationality and destination to check with the appropriate consulate for current entry requirements.
As entry requirements can change without notice, Pursuit Adventure & Travel recommends that you re-check with the appropriate consulate closer to the departure date.
Pursuit Adventure & Travel strongly recommend that you obtain a comprehensive Travel Insurance Policy prior to departure. If you cancel your trip or significantly alter the travel dates many policies will reimburse the cost of cancellation fees and related expenses.
A one time $40 charge will be applied to all returned cheques. Returned payments may result in your booking being cancelled without refunds.
GST, Tax and Fees
Unless otherwise stated, GST is not included in our prices. All park fees, tourism levies on accommodation and room taxes are included.
Tour participants are responsible for any damages or incidental charges to accommodation properties and for any damage to equipment while on our tours. All participants are responsible to provide a credit card deposit to the accommodation provider at check-in. Please contact us for more details.
Waivers for specific activities may be required by third parties.
Unused Activities, Modifications & Amendments
The adventures are based around travel which can involve risk and be unpredictable. Pursuit Adventure & Travel cannot guarantee departure or arrival times. Weather and conditions may also change quickly, resulting in activities being substituted or cancelled. Road closure may also lead to tours being cancelled or rerouted. All adventures are sold as a package and, except in the case of some add-on activities, cannot be separated into individual components for refunds.
Pursuit Adventure & Travel reserves the right to terminate a client's participation in any activity or tour when he/she engages in behavior that is deemed by its employees to be unsafe for any of the participants (including oneself), causes damages to our property or the property of our suppliers, refuses to sign the required waivers and/or is acting in a way that prevents the other participants from enjoying their tours. In the event that participation is terminated no refunds will be issued and the participant will be responsible for all costs associated with its return to the departure point.
Please contact us if our services did not meet your expectations. Refunds will only be issued at Pursuit Adventure & Travel's discretion, based on written communication received.